What payment options can I use to purchase products?
We offer many ways to make payment for your purchase online such as Amex, Mastercard, Visa, Paypal, ApplePay, GooglePay, ShopifyPay
What is embossed printing?
Embossing is our preferred style of printing. With next to none businesses in Australia using this print, we have managed to bring a significant uniqueness to our apparel. Embossing on to fabric creates a raised effect on the material. A die tool is used to heat press the garment to leave the lifted effect. Please refer to our UrbanWear Kollection to view this style of print
Will my embossed printed garment wash out?
Embossed fabric is made to last if care instructions are followed. Similar to regular printed clothing, embossing is known to suit standard washing routines
How to care for my embossed apparel?
Just like other styles of printing,over time there will be slight wear and tear. However, we do advise the following to ensure your garment stays in mint condition. Cold standard wash & air-drying is suggested. Do not iron over or apply heat too closely to the embossing. Steaming is absolutely fine. Do not bleach. Soaking in stain remover is acceptable
How do I know my clothing size?
We have provided you with an official sizing chart . Please ensure to head back to the main menu where you will find a tab titled SIZING CHART. Here you will find further drop-down tabs, all titled with our products . We have uploaded a chart of each of our products sizes for your reference
How long does it take to get a refund?
Depending on each individual situation ,approximately 3-5 business days. Please refer to our refund policy for additional details
How long does shipping take within Australia?
Standard shipping times are approximately 3-7 business days
** Due to COVID-19 there may be some delays . As a result shipping may be slower than usual .
We apologise for any inconvenience. Thank you for your patience while your order is being fulfilled
How long does shipping take to New Zealand?
Standard shipping times are approximately 10-15 business days
** Due to COVID-19 there may be some delays . As a result shipping may be slower than usual .
We apologise for any inconvenience. Thank you for your patience while your order is being fulfilled
How do I track my order?
Once your order is fulfilled you will receive an email and/or text message from us with your tracking number attached
You can use this link to track your order via Australia Post. Apply your tracking tracking number to track your item
https://auspost.com.au/mypost/track/#/search